Training &
Development

Revenue-Boosting TRAINING
- Waiter Sales Mastery
Supercharge your waitstaff’s ability to upsell and cross-sell with high-impact techniques that boost customer spend and create unforgettable dining experiences.
Duration: 2 half-day sessions
Ideal For: Waiters, servers, and front-of-house professionals.
- Turning Complaints into Customer Loyalty
Transform challenging guest complaints into powerful opportunities to build trust, drive loyalty and deliver top-tier service every time.
Duration: 2 half-day sessions
Ideal For: Customer-facing teams.

OPERATIONAL EXCELLENCE
Training
- Efficient Kitchen Workflow Optimization
Unleash kitchen efficiency with optimized workflows that accelerate service and elevate food quality—making every meal an experience.
Duration: 4 half-day sessions
Ideal For: Back-of-house teams, chefs, kitchen managers
- Advanced Problem-Solving Skills for Leaders
Arm your leadership with innovative problem-solving strategies that ensure smooth operations and quick solutions in high-pressure environments.
Duration: 2 half-day sessions
Ideal For: Managers and supervisors

Leadership & Team Dynamics Training
- Team Leadership & Motivation Masterclass
Develop leadership skills that ignite passion, inspire your team, and drive peak performance in every shift.
Duration: 2 half-day sessions
Ideal For: Managers, supervisors, and team leaders
Training Modules

Menu Based sales training
Menu Based sales training
Boost sales with tailored menu strategies.

Customer Journey
Customer Journey

Shift excellence
Shift excellence

Restaurant Leadership
Restaurant Leadership
Operational Toolkit

Recipe cards
Recipe cards

Cheat Sheets
Cheat Sheets
Quick references for efficient and effective solutions.

Resource Manuals & SOPs
Resource Manuals & SOPs

Guide Books
Guide Books
process
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